Refund Policy

Returns

 

Returns will be accepted within 14 days from the original purchase date. Items must be returned in original condition.

 

Delayed Orders

 

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders please first contact the shipping carrier for the item’s status.

 

Damaged Orders

 

Fine Line by Jessica is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out so that we may assist you in filing a claim with the shipping provider.